St Luke’s Hospice Bistro, Thurrock


Project Details
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Excite Technology designed and installed a new commercial audio system for the Bistro at St Luke’s Hospice, Thurrock. The system provides high-quality background music and an easy-to-use microphone for announcements and events, creating a warm and welcoming environment.

Project Overview
Excite Technology was appointed to design, supply and install a new commercial audio system for the Bistro at St Luke’s Hospice, Thurrock. The aim was to create a warm, welcoming environment for visitors, patients, families, volunteers and staff through high-quality background music together with a simple-to-operate microphone system for announcements and events.
The Challenge
The Bistro required a discreet, reliable audio solution that blended into the surroundings while providing even sound coverage across the public seating area. Staff also required an easy-to-use music source together with wireless microphones for presentations, fundraising events and community activities.
Professional Audio Solution & Installation
Excite Technology installed a professionally designed 100V commercial audio system featuring a TOA digital mixer amplifier, Denon media player with Bluetooth, four Ecler ceiling loudspeakers and a dual wireless microphone system with handheld and lapel/headset microphones.
New speaker cabling and installation accessories were provided, with all equipment discreetly positioned behind the serving counter for easy operation. The system was fully tested, commissioned and optimised to ensure reliable performance. Staff were also trained to confidently manage music, announcements and events.

Installation
The installation was completed during July 2026 with minimal disruption to the Hospice’s daily activities. The new loudspeakers were recessed into the ceiling for a clean finish, while the head-end equipment was positioned behind the till for convenient access by staff. Following installation the system was fully commissioned and demonstrated.
The Result
The completed audio system provides clear, evenly distributed background music throughout the Bistro while supporting announcements and fundraising events using wireless microphones. The solution complements the calm, welcoming atmosphere of the Hospice and provides an intuitive system that staff can operate with confidence.



